The previous owners were an engaged couple who named their room the “F- Palace” as an inside joke.
According to Comcast, the error came when the company did not properly wipe the box clean before installing it into a new home.
One Comcast regional security investigator finally figured out that the “F- Palace” name was actually left over from the previous owners of the cable box that had been installed into Robert Corcoran’s bedroom.
The Corcorans originally believed that the “F- Palace” name had been given by the technician who installed the boxes, but it turns out that the mistake came at a higher level than the person who did the handiwork.