AT&T’s U-verse TV topped out the pay TV list with a score of 70, which tied with AT&T’s own streaming service DirecTV Now, as well as Showtime Anytime’s rating.
The only pay television services to score lower on ASCI’s list were Frontier Communications (56) and Mediacom (55).
Crackle’s low-end customer-satisfaction rating is nothing compared to how U.S. pay television services fared, with big players like Xfinity earning a score of 57.
With the difference between customer satisfaction between the two platforms being so staggering in so many cases, it wouldn’t be surprising if this trend continued in years to come.