The FTC even found instances where sales reps completed a transaction despite the consumer hanging up to end the transaction, which obviously wasn’t a good look for Allstar.
More often than not, the only way to the customer could decline purchasing these products was to remain silent.
Online complaints about the company touched on largely the same issues, with upsells and undisclosed fees still happening without a telephone in the mix.
Perhaps not surprisingly, the FTC also found that Allstar rarely honored its “30-day money back guarantee” in full and made refunds very difficult to obtain.