BBC director-general Tony Hall has apologised on behalf of the corporation some ten days after the use of the n-word in a BBC News report.
The BBC was hit with more than 18,600 complaints over the use of the racial slur by its social affairs correspondent Fiona Lamdin, who is white.
Tony Hall announced earlier this year that he would be stepping down as director-general after seven years in the role.
He added the BBC is strengthening its guidance on offensive language.
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