The company estimates it lost $1bn over the three months in its parks, experiences and products segment, mostly due to revenue lost because of closures.
Chapek said Disney would put new procedures in place at its parks once they reopen, including limiting guest capacity, temperature checks and masks.
In 2019, a record seven Disney movies brought in more than $1bn each including Avengers: Endgame, Frozen II and The Lion King.
Disney felt the impact of the pandemic earlier than many US companies.