Everything will feel quite different when those that return to the Grand Floridian are greeted by a different face and a different smile, but expect Gerth to never be entirely forgotten.
This outpouring of love is proof that Richard Gerth truly left a legacy which will be part of many lives going forward.
In 1991 he received the Disney Legacy Award, the highest award available to a Disney cast member.
Walt Disney World has always seen a difficult conflict among fans between those who hold tight to tradition and those who are open to change.